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Newsflash

All rentals are now subject to a 6% government tax surcharge.

What is Check In / Check Out time?

Check In is at 3 pm / Check Out is at 11 am

 

Do your accommodations allow pets?

Yes, we do have a few accommodations that will allow smaller house trained dogs. However, there are requirements for bringing animals into the Bahamas. For more information contact the Ministry of Agriculture at: (242) 367-2240

 

What is the average temperature?

70 – 90 degrees

During the winter months a light sweater or jacket is recommended.

 

Will my cellular phone work in Treasure Cay?

There are a few service providers (for example AT&T) that let their customers roam in the Bahamas. For more information contact our local telephone company at: (242) 365-8000

You can also rent a cellular phone from Simple Solutions in Treasure Cay for your stay on the island.

 

Can we drink the tap water?

We recommend that you use the tap water for cooking purposes only.

Bottled water can be purchased from the Golden Harvest Supermarket or G&M Convenience Store.

 

Do I need an electric adapter?

All European electrical equipment will require adapters.

Voltage capacity - 110V for US & Canadian electrical equipment.

 

Can I prearrange to have a welcome gift sent to a guest’s room prior to their arrival?

Yes. Just contact us and we can arrange the perfect gift !

 

Is there an ATM within the Treasure Cay area?

Yes. There is a Royal Bank of Canada (24 hour) ATM that is located in the main town area of Treasure Cay. 

 

What is the drinking age requirement in the Bahamas?

18 years of age

 

Can I travel to Treasure Cay by boat?

Yes. We do offer a few accommodations with a boat slip included (up to 10 ft beam).

We also have accomodations within walking distance of the 150 slip Treasure Cay Marina for guests that require larger dockage.

 

Can I ship items to Island Dreams before my arrival?

Yes. We can email you the shipping information to have it delivered to our Office for your arrival.

 

What is your cancellation policy?

Once the reservation is made we have a 30 day cancellation policy. If the reservation is cancelled within 30 days of the arrival, the deposit is non refundable. If cancelled before the 30 days, the deposit is refundable less 10%.

If cancellation is due to a hurricane, the deposit is reusable within a year.

 

What form of payment do you accept?

Visa, Master card, Travelers cheque, Cash